Endobits Knowledge Base

If you have questions about Endobits, or need any assistance using or understanding the platform, you’ve come to the right place. This FAQ answers the most common questions we receive from our community, and if you don’t see your inquiry here, you can always reach Endobits support via email.

What is Endobits?

Endobits is a remote patient monitoring system that allows you to view data from your patients’ medical devices such as a continuous glucose monitor (CGM) and other devices on one convenient platform. If your patients use CGMs or meters to manage their health, Endobits is the best solution for you to manage your patients. Contact the Endobits team to set up a provider account.

How do I get my patients set up with Endobits?

Send your patients an invitation to download the Endobits companion app, available on iOS and Android, and create an account. Once they accept your invitation, your accounts will be connected. Alternatively, if they use the Diabits app to assist their blood glucose monitoring, they can connect their Diabits account to your Endobits account.

How does Endobits work?

The Endobits companion app and Diabits work with devices such as CGMs to frequently record the patient’s blood glucose and insulin data. Data is uploaded automatically to your Endobits dashboard as soon as it is recorded and monitored for changes in real time. Processing patient data through the built-in algorithm, Endobits identifies high-risk and high-priority patients for you, enabling you to provide proactive care. Patients will be categorized based on “high priority” issues such as:

  • Spending a significant amount of time outside their usual blood sugar range.

  • Have recurring patterns of severe high or low blood sugar

  • Experiencing severe or prolonged highs or lows

  • Overcorrections

The Endobits companion app and Diabits are helpful interactive apps for patients, allowing them to log additional data such as additional insulin data, meals, exercise, and clinical test results.

We already use telemedicine. How is Endobits different?

While telemedicine is great, Endobits goes much further by delivering virtual care. Endobits does not require face-to-face or telemedicine visits. Endobits software will prioritize your patient list automatically so the patients who are in most need of care will appear first on your dashboard, enabling you to provide care more efficiently. Endobits will monitor your patients’ health, diet, and insulin regimen to provide you with useful and up to date data. In person and virtual / telemedicine appointments can be scheduled and streamlined accordingly, freeing you to provide care to more people without the need to have them on the phone or in the office or on zoom or etc.

What devices are compatible with Endobits?

You can easily access your Endobits provider account on any internet-connected device. The Endobits companion app that your patients use is available for iOS and Android. Patients can also download Diabits, an intelligent diabetes management app by Bio Conscious. Endobits is currently designed to be compatible with any Dexcom device including Dexcom Share, Freestyle Libre, MiaoMiao 2, and Nightscout. We are always working on integrating more devices. If your device is not supported, let us know.

Why should I choose Endobits when I already have Dexcom CLARITY or similar?

Endobits provides the insights you need, on an interface that’s easy to use and understand. The Endobits platfrom will automatically prioritize patients who have experienced high-risk events, such as overnight lows or overcorrections, and monitors for improvements or deteriorations in overall management. In sec’s, you’ll know who’s most at risk and why. You can also receive decision support as Endobits automatically recommends areas of focus to help with treatment success (“Beta” release). And we work with most sensors and devices that are currently used by your patients. Proprietary tools such as the Glucose-Insulin report also surpasses typical Ambulatory Glucose Profile charts. By displaying a patient’s overall blood glucose control combined with insulin dosages, it paints a much more complete picture of their health and highlights opportunities for improvement.

How much does Endobits cost?

You can try Endobits for free for 30 days. Beyond this commitment-free trial, rates start from $500/month. For larger clinics and etnreprise level clients the rates may change based on the number of users, including both providers and patients. Contact us at support@endobits.com for more details.

Which CPT codes can we bill for?

You can use endobits to bill for the follwoing CPT codes: CPT code 99091: Collection and interpretation of physiologic data (e.g. ECG, blood pressure, glucose monitoring) digitally stored and/or transmitted by the patient and/or caregiver to the physician or other qualified healthcare professional, qualified by education, training, licensure/regulation (when applicable) requiring a minimum of 30 minutes of time, each 30 days. Under this existing code, CMS will reimburse for professional time dedicated to monitoring services and does not require interactive communication like 99457 to bill. However, it requires a physician or other QHP to perform these services, and requires 30 minutes of time every 30 days to bill. 99457 and 99091 cannot be billed concurrently. The average national Medicare payment for these services is $58.38. CPT code 99457: Remote physiologic monitoring treatment management services, 20 minutes or more of clinical staff/physician/other qualified healthcare professional time in a calendar month requiring interactive communication with the patient/caregiver during the month. Under this new code, CMS will reimburse for clinical staff time that contributes toward monitoring and interactive communication which includes phone, text and email. The average national Medicare payment for these services is $51.54 (non-facility) and $32.44 (facility). CPT code 99091: Remote monitoring of physiologic parameter(s) (e.g, weight, blood pressure, pulse oximetry, respiratory flow rate), initial; set-up and patient education on use of equipment. CPT 99453 offers reimbursement for the work associated with onboarding a new patient onto a RPM service. The average national Medicare payment for these services is $19.46. CPT code 99454: Device(s) supply with daily recording(s) or programmed alert(s) transmission, each 30 days. CPT 99454 offers reimbursement for providing the patient with a RPM device for a 30-day period. Note that 99454 can be billed each 30 days. The average national Medicare payment for these services is $64.15.

Which payment methods do you accept?

We only accept credit card payments at this time. When you create your account for your free trial period, we will collect your credit card information for security purposes, but you won’t be billed for the duration of your trial period.

Is there a limit to how many patients or providers I can have on one account?

Endobits can support as many providers and patients as you need. There’s no limit, though the number of patients and providers on your account may affect your subscription rate. Email us at support@endobits.com for more information.

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